Responsible Gaming at 1111 baji — Play Smart, Stay Safe
Gambling is entertainment — not a solution to financial difficulties. At 1111 baji, we provide every player in Bangladesh with the tools, resources, and support they need to enjoy our platform in a safe, controlled, and healthy way. Your well-being comes first, always.
Player Protection First
Every tool and safeguard on the 1111 baji platform is built around one principle — the player's well-being comes before any commercial consideration. We proactively monitor for signs of harmful play and act before problems escalate.
Personalised Deposit Limits
Set daily, weekly, or monthly deposit caps in Bangladeshi Taka directly from your account settings. Limits take effect immediately when reduced and help you stay firmly within your personal budget at all times.
Session Time Reminders
Activate session time alerts so that 1111 baji notifies you after a set period of play. Taking regular breaks is one of the most effective habits for keeping gambling enjoyable and under control.
Time-Out & Cooling-Off
Need a short break? Activate a time-out period of 24 hours, 7 days, or 30 days. During this window your account is suspended and you cannot log in, deposit, or place bets — giving you the space to reassess.
Self-Exclusion Program
For longer-term concerns, 1111 baji offers a self-exclusion option lasting 6 months, 1 year, or permanently. Once activated, your account is closed and you are added to our internal exclusion list. Contact [email protected] to request this immediately.
24/7 Support in English
Our dedicated responsible gaming support team is available around the clock. Whether you need help setting limits, activating self-exclusion, or just want to talk about your gambling habits, we are always here — reach us at [email protected].
1 Our Commitment to Responsible Gaming
At 1111 baji, responsible gaming is not a regulatory checkbox — it is a core value that shapes every aspect of how we operate. We are committed to providing a safe, transparent, and enjoyable gambling environment for all players across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.
We understand that the vast majority of players who enjoy cricket betting, football wagers, slot games, and our live casino do so safely and recreationally. However, we also recognise that for a small number of individuals, gambling can become problematic. Our responsible gaming programme exists to serve both groups — keeping recreational players safe and providing meaningful intervention for those who need help.
Our responsible gaming framework is built on four pillars:
- Prevention: Clear age verification, education on gambling risks, and default account limits for new players.
- Empowerment: Player-controlled tools — deposit limits, session timers, time-outs, and self-exclusion — available at any time without restriction.
- Detection: Internal monitoring systems that flag accounts showing patterns associated with at-risk gambling behaviour, triggering proactive outreach from our team.
- Support: Direct access to our support team and referrals to professional helplines and counselling services for players who need more than platform-level tools.
1111 baji will never market aggressively to players who have activated responsible gaming tools, are on a self-exclusion list, or have shown indicators of problem gambling. We will not send bonus offers or promotional messages to players who have requested a time-out or self-exclusion.
2 Age Restriction & Underage Gambling Prevention
Access to the 1111 baji platform is strictly limited to individuals who are 18 years of age or older. This is a non-negotiable requirement that applies to all players regardless of the type of game — sports betting on BPL or IPL cricket, live casino tables, slots, or any other product on the platform.
Age Verification at Registration
All new accounts on 1111 baji are subject to a Know Your Customer (KYC) identity verification process that confirms the player's date of birth. Players are required to submit a valid Bangladesh National Identity Card (NID) or passport. Accounts that cannot be verified as belonging to an individual aged 18 or above are permanently closed without exception, and any funds held in the account are not returned to the player.
Protecting Young People at Home
If you share a device or internet connection with individuals under the age of 18, we strongly recommend taking the following precautions:
- Always log out of your 1111 baji account when you have finished a session, and never save your password on a shared device.
- Use your device's built-in parental controls to restrict access to gambling websites.
- Consider installing dedicated parental control software such as Net Nanny, Qustodio, or similar tools that are available for Android and iOS devices commonly used in Bangladesh.
- Keep your login credentials strictly confidential — do not share your username or password with anyone.
Reporting Underage Access
If you have reason to believe that a person under the age of 18 has registered an account on 1111 baji or is using your account, please contact our support team immediately at [email protected] with the subject line "Underage Access Report". We will investigate and take appropriate action within 24 hours of receiving your report.
1111 baji operates a zero-tolerance policy on underage gambling. Any account found to belong to or to have been accessed by a person under 18 years of age will be permanently closed immediately. We cooperate fully with any lawful investigation into underage gambling access.
3 Player Protection Tools
1111 baji provides a comprehensive set of player-controlled tools designed to help you manage your gambling activity and keep it within healthy boundaries. These tools are available to every registered player at no cost and can be activated at any time from your account settings or by contacting our support team.
Deposit Limits
Deposit limits allow you to set a maximum amount in Bangladeshi Taka (৳) that you can deposit into your 1111 baji account over a defined period. Available limit periods are:
- Daily deposit limit: The maximum amount you can deposit within any 24-hour period.
- Weekly deposit limit: The maximum amount you can deposit within any 7-day rolling period.
- Monthly deposit limit: The maximum amount you can deposit within any 30-day rolling period.
Decreasing a deposit limit takes effect immediately. Increasing a deposit limit is subject to a 7-day cooling-off period before the higher limit becomes active — this delay is intentional and designed to prevent impulsive decisions made during moments of stress or intense play.
Loss Limits
In addition to deposit limits, you can set a loss limit — a maximum amount (in ৳) that you are prepared to lose over a daily, weekly, or monthly period. Once your net losses for the period reach this threshold, your account is automatically restricted from further play until the limit period resets. Loss limits can only be decreased immediately; increases require the same 7-day cooling-off period as deposit limit increases.
Session Time Limits
You can set a maximum session duration so that 1111 baji automatically ends your active session after a specified number of minutes or hours. You will receive an on-screen notification 10 minutes before your session limit is reached, giving you time to settle any open bets. This tool is particularly effective for players who find it easy to lose track of time during extended cricket betting sessions or slot play.
Reality Check Reminders
A reality check is a periodic on-screen notification that displays how long you have been logged in and a summary of your net gaming activity (total wagered, total won/lost) for the current session. You can set reality check intervals of 30 minutes, 1 hour, or 2 hours. These reminders are designed to keep you grounded and aware of your actual activity rather than losing yourself in the excitement of a BPL match or a slot session.
All player protection tools can be found in your 1111 baji account under Settings > Responsible Gaming. You can also request activation of any tool by contacting our support team at [email protected]. Changes requested through our support team are applied within 1 hour of confirmation during Bangladesh Standard Time (BST, UTC+6) business hours, or by the next morning for requests submitted overnight.
4 Self-Exclusion Program
Self-exclusion is the most powerful responsible gaming tool available on 1111 baji. When you request self-exclusion, your account is immediately suspended, you are prevented from registering a new account, and your details are added to our internal exclusion database. All scheduled bonuses and promotions are cancelled, and any pending withdrawals are processed to your registered payment method (bKash, Nagad, Rocket, or Upay).
Self-Exclusion Periods
1111 baji offers the following self-exclusion durations:
- 6-month exclusion: Your account is suspended for a minimum of 6 months. You may request reinstatement after this period, subject to a mandatory 7-day reflection period and a call with our responsible gaming team.
- 1-year exclusion: Your account is suspended for a minimum of 12 months. Reinstatement conditions as above.
- Permanent exclusion: Your account is permanently and irrevocably closed. You will not be permitted to register a new account on 1111 baji under any email address, phone number, or payment method associated with your identity. This option is recommended if you feel that gambling is seriously harming your life or the lives of those around you.
How to Request Self-Exclusion
Self-exclusion can be requested in two ways:
- Via email: Send a message to [email protected] with the subject line "Self-Exclusion Request — [Your Username]", stating clearly which exclusion period you are requesting. Our team will action your request within 24 hours and send a confirmation email.
- Via live chat: Log in to your 1111 baji account and use the live chat feature to speak directly with a support agent. Ask them to initiate a self-exclusion on your account and specify your preferred duration. The agent will process the request while you are in the chat session.
After Self-Exclusion is Active
Once self-exclusion is confirmed, your account is immediately locked. You will not receive any promotional emails, bonus notifications, or marketing communications from 1111 baji for the duration of your exclusion period. If you attempt to create a new account during a self-exclusion period, it will be identified and closed by our compliance team.
If you feel that you are losing control of your gambling, do not wait. Contact our team right now at [email protected] and request a self-exclusion. Our responsible gaming agents are available 24 hours a day, 7 days a week, 365 days a year. There is no shame in asking for help — it is the strongest decision a player can make.
5 Recognising Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise, especially from the inside. Understanding the warning signs — in yourself or someone you care about — is the first step toward getting help. The following indicators are commonly associated with gambling that has moved beyond healthy recreation.
Behavioural Warning Signs
- Spending more time or money on gambling than originally planned, repeatedly.
- Chasing losses — continuing to bet in an attempt to recover money already lost, often increasing stake sizes.
- Gambling with money set aside for essential expenses such as rent, food, bKash bills, or school fees.
- Borrowing money from family, friends, or mobile loan apps specifically to fund gambling activity.
- Lying to family members, friends, or employers about the extent of your gambling activity or financial losses.
- Feeling restless, irritable, or anxious when attempting to cut down or stop gambling.
- Neglecting work, studies, family responsibilities, or personal health in favour of gambling sessions.
- Using gambling as a primary escape from stress, loneliness, depression, anxiety, or problems at home or work.
- Making repeated unsuccessful attempts to control, cut back, or stop gambling.
Financial Warning Signs
- Unexplained debt or frequent requests for money without clear explanation.
- Selling personal possessions, taking out loans, or overdrawing mobile banking accounts (bKash, Nagad) to fund continued play.
- Unable to account for where significant amounts of money have gone each month.
- Prioritising deposits into a gaming account over paying household bills or sending remittances to family in other cities.
Experiencing one or more of these signs does not mean you are addicted to gambling. However, if several of these behaviours are familiar to you, it is worth taking our self-assessment questionnaire in Section 6 and considering speaking with our support team or a professional counsellor. Early intervention is far more effective than waiting until the problem becomes severe.
6 Self-Assessment Questionnaire
The following questions are adapted from internationally recognised problem gambling screening tools. Read each question honestly and consider how often the described experience applies to you over the past 12 months. This questionnaire is completely private — it is not submitted to 1111 baji and is provided purely for your own reflection.
If you answer "Yes" or "Sometimes" to three or more of the questions below, we encourage you to contact our support team or one of the professional helplines listed in Section 7 of this page.
Have you ever bet more money than you could comfortably afford to lose in a single session or day?
Have you needed to gamble with larger and larger amounts of money to feel the same level of excitement as before?
Have you ever tried to recover money you lost by placing more bets, and found yourself losing even more as a result?
Have you borrowed money or sold belongings to finance gambling, or to pay debts caused by gambling?
Have you lied to family members, friends, or your employer about how much time or money you spend on gambling?
Have you felt irritable, anxious, or unable to relax when you tried to reduce your gambling or go without it for a few days?
Have you used gambling primarily as a way to escape from personal problems, stress, depression, loneliness, or a difficult situation at home?
Have you continued gambling even after it caused serious problems with your finances, your relationships, your work, or your health?
Have you ever made serious, repeated attempts to stop gambling but found yourself returning within days or weeks?
Has someone close to you — a partner, parent, friend, or colleague — expressed genuine concern about your gambling habits?
Please reach out to our responsible gaming support team at [email protected] right away, or visit a professional counselling service. You can also request a self-exclusion immediately — this is the most effective single step you can take right now. Help is available and recovery is absolutely possible.
7 Getting Support & Professional Help
If gambling is causing problems in your life — financially, emotionally, or in your relationships — you do not have to face it alone. A range of support options is available, both through 1111 baji directly and through professional services that specialise in gambling-related harm.
Contact 1111 baji Directly
Our dedicated responsible gaming support team can help you activate account limits, initiate a self-exclusion, block promotional communications, or simply talk through your concerns without judgement. We are available 24 hours a day, 7 days a week.
- Email: [email protected] — Subject: "Responsible Gaming Help"
- Live Chat: Available from within your 1111 baji account dashboard at any time.
- Response time: All responsible gaming emails are acknowledged within 3 hours and fully handled within 24 hours, Bangladesh Standard Time (UTC+6).
Professional Counselling and Helplines
For deeper support, we encourage players to seek help from professional mental health and addiction counselling services. While dedicated gambling-specific helplines are still developing in Bangladesh, the following types of support are accessible:
Mental Health Support
Speak with a licensed mental health professional or counsellor about gambling-related stress, anxiety, or addiction. Many hospitals and clinics in Dhaka, Chittagong, and Sylhet offer counselling services. Your GP is a good first point of contact.
Community & Family Support
Talking openly with trusted family members or community leaders can be an important first step. Gambling problems carry no shame — millions of people around the world face similar challenges and recover successfully with the right support.
Kaan Pete Roi (Emotional Support)
Kaan Pete Roi is a volunteer-run emotional support and crisis helpline based in Bangladesh and West Bengal that provides listening and support for individuals in distress. Their services are available to anyone struggling with emotional difficulties including addiction-related stress.
Gamblers Anonymous International
Gamblers Anonymous (GA) is a global peer support fellowship for people who wish to stop gambling. Their 12-step programme and group meetings (available online) have helped millions of people worldwide achieve lasting recovery from problem gambling.
When any 1111 baji player contacts our support team about gambling-related harm, our agents are trained to provide empathetic, non-judgemental assistance, activate protective tools immediately on request, and provide referral information for professional support services appropriate to the player's location in Bangladesh. We do not pressure any player to continue playing.
8 Tips for Safer Gambling
For the vast majority of players, gambling remains a fun and entertaining activity throughout their lives. The following practical guidelines are designed to help you keep it that way — whether you are placing a bet on the Bangladesh Tigers in the T20 World Cup, spinning a slot from Pragmatic Play, or enjoying a live blackjack table in the 1111 baji Casino.
Before You Play
- Set a strict budget in advance — decide exactly how much you are prepared to spend in ৳ before you open the platform, and treat that amount as entertainment spending, not an investment.
- Set a time limit — decide how long your session will last before you start, and use 1111 baji's session time reminder feature to enforce it.
- Never gamble to recover losses — accept that past losses are gone. Chasing them leads to deeper financial harm in the vast majority of cases.
- Never gamble under the influence — alcohol, recreational substances, or extreme emotional states such as stress, grief, or euphoria impair your judgement and lead to decisions you will regret.
While You Play
- Take regular breaks — stand up, have a glass of water, and step away from the screen for at least 10 minutes every hour.
- Keep track of your actual spending. The reality check feature on 1111 baji shows your live session balance — use it.
- Treat wins as good fortune, not as evidence of skill or a signal to increase your stakes.
- Do not top up your balance after you have reached your pre-set session budget, even if you are convinced you are "due a win".
- Balance gambling with other leisure activities — cricket in the park, time with family, watching a BPL match with friends — so it remains one small part of a full life.
After You Play
- Reflect honestly on your session. If you feel regret, anxiety, or the urge to immediately play again, these are signals worth paying attention to.
- Review your monthly deposit and loss history periodically. If the numbers are higher than you intended, consider lowering your limits.
- If a losing session has put a genuine dent in your finances, activate a cooling-off period before your next session — even 24 hours of distance can help you reassess.
Gambling should always cost only what you can comfortably afford to lose without it affecting your daily life, your family's welfare, or your financial obligations. The moment it costs more than that — in money, time, relationships, or peace of mind — it has stopped being entertainment. At that point, 1111 baji's tools and team are here to help you step back. You are never alone.
This Responsible Gaming page was last reviewed in January 2026. 1111 baji is committed to updating this guidance regularly in line with best practices in player protection and responsible gambling. For any questions about the content of this page or our responsible gaming programme, contact [email protected]. This page is intended for adults aged 18 and above residing in Bangladesh.
Play Responsibly at 1111 baji
Your safety is our priority. Explore our platform with confidence, knowing that the tools and support you need are always within reach.